Billion Terrace - Block A 千葉居 - A座

I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Cindy has done a very good and professional job in arranging our rental at Avignon and gave good after-sales service. For example, she instantly arranged a locksmith to come around when we found that an unathorised cleaner had a key to our flat. She arranged a good tour of the Gold Coast area of at least 10 flats, and from that we chose one which we are now in. Cindy also then arranged another tour of flats to buy, which we considered, but will hold off on for now until we find a better value. We would recommend her to friends who want to move to this area. She is easy to get along with and very helpful.